Privacy Policy
Effective Date: October 23, 2025
Last Updated: October 23, 2025
Welcome to The TECMAX Inc. (“we,” “our,” or “us”), operated by Tecmax. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website www.thetechmax.com or use our services. By accessing or using our website, you consent to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to deliver, improve, and personalize our services.
1.1 Personal Information
When you contact us, request a consultation, or use our digital marketing services, we may collect:
- Full Name
- Email Address
- Phone Number
- Business Name
- Billing / Payment Information (when applicable)
- Any information you voluntarily provide through forms, messages, or emails
1.2 Non-Personal Information
We may automatically collect certain non-identifiable data such as:
- Browser type, device, and operating system
- IP address and geographic location
- Website usage patterns and analytics data
- Cookies and similar tracking technologies (see Section 7)
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including to:
- Provide and improve our digital marketing services
- Respond to inquiries, support requests, and proposals
- Send updates, newsletters, and promotional communications (with consent)
- Analyze website traffic and user engagement
- Process payments and maintain transaction records
- Comply with applicable legal obligations
We will never sell or rent your personal data to third parties.
3. How We Protect Your Information
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
This includes encryption, secure data storage, limited access controls, and regular security audits.
While we take data security seriously, no online platform can guarantee 100% security. However, we continuously update our systems to maintain the highest standards of protection.
4. Sharing and Disclosure
We may share your information with:
- Service Providers: Trusted third parties that help us operate our website or deliver marketing campaigns (e.g., analytics, hosting, or CRM providers).
- Legal Compliance: When required by law or to protect our legal rights, users, or business integrity.
- Business Transfers: In case of a merger, acquisition, or sale, your data may be transferred to the new entity under the same privacy commitments.
We do not share personal data with unrelated third parties for marketing purposes without your explicit consent.
5. Your Privacy Rights
Depending on your location, you have the following rights under privacy laws such as CCPA, CPRA, GDPR, and PIPEDA:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request corrections to inaccurate or incomplete information.
- Right to Deletion: Request deletion of your personal data (subject to legal exceptions).
- Right to Withdraw Consent: Opt out of marketing communications at any time.
- Right to Data Portability: Request a copy of your data in a commonly used format.
To exercise your rights, contact us at support@thetechmax.com. We will respond within the timeframe required by applicable laws.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Cookies and Tracking Technologies
Our website uses cookies, pixels, and analytics tools (such as Google Analytics) to enhance user experience, monitor performance, and improve functionality.
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features of our website.
For more information, refer to our Cookie Policy.
8. International Data Transfers
As a North American company, we may store and process information in Canada, the United States, or other regions where our service providers are located. We ensure that any international data transfer complies with applicable data protection regulations.
9. Links to Third-Party Websites
Our website may include links to external sites operated by third parties. We are not responsible for the privacy practices, content, or policies of these external websites. We encourage you to review their respective privacy policies.
10. Children’s Privacy
Our services are intended for business users and are not directed toward children under the age of 16. We do not knowingly collect or store personal information from minors. If you believe a child has provided us their information, please contact us immediately.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal, operational, or technological changes. The updated version will always be posted on this page with a revised “Last Updated” date.
12. Contact Us
Tecmax Inc
📍 Address: 304 Livingstone Ct NW, Edmonton, AB T6R 2T1
📧 Email: support@thetechmax.com
📞 Phone: +1-877-225-1819
🌐 Website: www.thetechmax.com